Koru
iOS · AndroidBudget & expenses, together as a family
A family budgeting app for households to track shared spending in real time and reach money goals together.
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Support
Help with my apps — straight from the person who built them.
Hit a bug, have a question, or want to share feedback about one of my apps? Email me directly — there is no ticket queue and no bot. I read every message and usually reply within one business day.
Replies within 1 business day · English
Choose your app
Which app do you need help with?
Email about a specific app to get a head start — the subject line is filled in for you. You can also visit each app's own site for guides and details.
Scruto
macOSFootage, tagged and searchable — automatically
A desktop app that auto-tags, transcribes, and renames video and photo files so editors can find footage fast.
iCoach
iOSClient & workout manager for personal trainers
A private, on-device app for trainers to log workouts, schedule sessions, and track client progress — no sign-up.
Common questions
Quick answers before you write.
Billing and refunds run through the App Store and Google Play. For anything else, email is the fastest route to me.
- How do I report a bug?
- Email [email protected] with the app name, your device and OS version, and the steps that trigger the problem. A screenshot or short screen recording helps me fix it faster.
- How do I manage or cancel a subscription?
- Subscriptions are billed and managed by Apple and Google, not inside the app. Open your App Store or Google Play account settings to view, change, or cancel an active subscription.
- How do I request a refund?
- Refunds for in-app purchases are handled by the store you bought from. On iOS, use reportaproblem.apple.com; on Android, use the Play Store order history. Email me if a store decision looks wrong and I will help where I can.
- How do I delete my account or data?
- Where an app offers an account, you can delete it from inside the app, or email [email protected] with the subject “Delete my account”. The Privacy Policy explains exactly what is removed and the little we are required to keep.
- I have feedback or a feature idea.
- Send it to [email protected] — concrete examples of what you were trying to do are the most useful. A lot of what ships started as a user email.
Still stuck?
Send me an email — I'll take it from here.
Describe what is happening and which app you are using. A real person reads it, and I follow up until it is sorted.
Replies within 1 business day · English